Kajonkiet International School, Phuket Reviews (5)

Rating: ⭐ With great hope and anticipation, we arrived today at KIS for a meeting that was meant to mark the beginning of our son's educational journey. Unfortunately, our experience turned out to be extremely negative. 1. Confusion about the meeting place: We were greeted with the news that we had arrived at the wrong building, even though we had previously been directed to this exact location for the meeting. 2. Unrecognized by the staff: A week ago, we spent time with the school manager, but this time she did not recognize us. Well, it happens. 3. Unkept promises: We were promised that today would involve an informal interview with a teacher, but it all turned out to be a formal and cold process. 4. Change of meeting time: We were given a specific time of 12:30, then they told us that they’d changed the time without warning. 5. Absence of the main teacher: The teacher we were supposed to meet could not come because of another IMPORTANT meeting, and we were offered to reschedule our meeting for another day, despite the fact that we had specifically made time. 6. Lack of attention and respect: During the wait, we were completely ignored, with staff talking amongst themselves in Thai, not explaining why we were waiting or what was happening. 7. Confusion during the testing process: At first, we were called into the office with our child, and then asked to leave. This was extremely unpleasant for our son. He did not want to stay with the unsmiling teacher in the classroom. The teacher didn't even try to engage in dialogue with him or to pique his interest. 8. Refusal of a personal meeting with the main teacher: Despite our request, the school refused us a short meeting with the teacher, which we hoped would mitigate the negative impression for our son. 9. Issues with refunding money: After such a negative experience, we asked for a refund for the interview but were faced with the necessity of going through bureaucratic procedures. Yes, we had actually paid for this interview. We are extremely dissatisfied with the quality of service and the treatment we received. This experience has left us with a bitter taste, and unfortunately, we cannot recommend KIS to other parents looking for a school for their children.

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